Van Vleck Independent School District

Student and Parent Grievance Management System

Welcome to the VVISD Grievance Management System. This system provides a formal process for students and parents to file complaints and grievances in accordance with Policy FNG(LOCAL).

⚠️ Before Filing a Formal Grievance

The Board encourages students and parents to discuss concerns with the appropriate teacher, principal, or administrator before filing a formal grievance. Many issues can be resolved through informal discussion.

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Share Feedback

Have a suggestion, compliment, or concern? Share informal feedback with us. This is not a formal grievance.

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File a Grievance

Submit a Level 1 formal grievance or complaint. You will receive a case ID for tracking your complaint through the process.

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Track Your Grievance

Check the status of your existing grievance using your Case ID and email address.

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Staff Portal

VVISD staff members can log in to manage cases, view deadlines, and process grievances.

For detailed information about the grievance process:
📄 View Policy FNG(LOCAL)

Important Deadlines

You must file a formal grievance within:

90 calendar days from when you knew of the issue (if you attempted informal resolution), OR
60 calendar days from when you knew of the issue (if no informal resolution was attempted)

All deadlines in the grievance process are strictly enforced unless otherwise required by law.

The Three-Level Process

Level One

Campus Principal or appropriate administrator

Level Two

Superintendent or designated administrator

Level Three

Board of Trustees